Aged Care Occupancy Management

Your proactive partner for high occupancy rates.

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Aged Care Occupancy Management

Are you responsible for maintaining occupancy levels at your senior care accommodation business ?

Occupancy level is a critical factor in ensuring the success of any aged care facility.

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National averages of occupancy levels have been falling due to people needing higher level care exercising a choice to stay at home for as long as they can. This preference has been supported by increased availability and funding of home care packages.

The national residential aged care occupancy rate declined quite dramatically to around 89 per cent by June 2019.

Past approaches to marketing are not longer applicable or effective. Consumers have more information and different channels of communication and review tools compared to a decade earlier.

Much publicised factors leading to Royal Commission into Aged Care Quality and Safety have no doubt added to reticence to enter residential aged care.

The threat from Covid-19 outbreaks has also indirectly impacted occupancy rates.

Talk to an OMS consultant, we are provide proven techniques to maintain high occupancy levels.


Sales and Marketing

Regular changes in the residential care industry means continuous effort is required to keep up-to-date with changing patterns of consumer awareness and paths that are taken to build awareness about your aged care home and life-style services.

Maintaining Waitlists

Maintaining an effective application and waitlist register will minimise the number of days that your rooms are vacant. Consistent follow up with waitlisted residents will ensure that the waitlist is fresh and valuable to your organisation.

Admission Coordination

Admission procedures, checklists and software tools have been expertly designed to be effective, timely and skill-transferrable between admission resources.

Post-Admission Resident Liaison

We monitor the progress of new admissions (for around 3 weeks) in order to maximise the admissions experience of new residents.

Optimising Resident Categories

Understand your occupancy and financial position instantly for important categories of residents, ie Supported vs RAD paying residents.

Real-Time Occupancy Reports

Sophisticated dashboard and exception reporting - keeping management informed of occupancy levels and variations to current period targets.

Trend Analysis

Understand how your occupancy rate is trending over time and how it compares with industry averages.

Competitor Analysis

We can provide useful benchmarks from competive de-identified residential care homes so that you can compare performance.

Pay-on-Performance Guarantee

We have Pay-For-Performance Guarantees so that you use an incentivised, dedicated, streamlined admission function within your organisation.

Need to increase occupancy level ?

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Occupancy Rates

As at June 2019
source: https://www.gen-agedcaredata.gov.au/Topics/Services-and-places-in-aged-care

886

Aged Care Providers

2695

Aged Care Homes

207142

Aged Care Beds

89.9

Avg Occupancy %

Corona Virus | Covid-19

Aged Care Code of Conduct

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Increasing your occupancy rate and how to achieve your business objectives.

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Aged Care Occupancy Management


Talk to us about maintaining your occupancy rate
and how we can help achieve and maintain your business objectives.

We always respond promptly.

info@omsgroup.com.au
+613 9879 0888
0400 888 381
PO Box 2356  Ringwood North 3134